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Policies

TRANSACTION SECURITY: We at Nebraska Sporting Goods realize the value of security and your privacy. Your credit card information is only sent to Heartland Payment Systems, a safe and secure Credit card processor. To see their credentials please visit http://www.heartlandpaymentsystems.com/

PRIVACY: Nebraska Sporting Goods respects your privacy. We will never sell or give any identifiable information about you to any third party without your approval. If you email comments we may use your comments for editorial purposes or in promotional advertising and/or marketing materials. When you make a purchase, we automatically place you on our mailing list unless you state otherwise.

WARRANTIES: Nebraska Sporting Goods products are covered by the manufacturers warranties against defects in materials or workmanship. Products suspected to be defective may be returned to our store for inspection. If determined defective we will replace the product with the same or a better product. If the product is out of stock or special order product, the normal order times will apply to the replacement. In some cases, product must be returned to the manufacturer for determination of defect. In that case Nebraska Sporting Goods will pay for the shipping to the manufacturer and notify the customer of the manufacturers determination as soon as it is received. Merchandise which is shipped back to Nebraska Sporting Goods for inspection should be shipped prepaid with a copy of the original receipt to the address below. If you do not have a receipt, please call (402 331 1150) to obtain a return authorization. Establishing a customer account and using it on all your purchases eliminates the need for you to retain receipts. Nebraska Sporting Goods Returns 4304 So. 84th ST. Omaha, Nebraska 68127

RETURN POLICY: Customers may return unused stock product in its original packaging for a full refund. Refunds will be issued with the same tender (ck, bankcard, cash) as the original purchase. You may contact us at the above number regarding returns. Special order and customized or decorated merchandise is not returnable. Shoes, once worn, are not returnable except in accordance with the manufacturers defective policy. Nebraska Sporting Goods makes no Guaranties as to the availibility of specific numbers for customers when the league has control of what numbers are to be issued. When leagues adopt certain rules, Nebraska Sporting Goods complies with the league rules regarding uniforms.

SHIPPING POLICIES: Purchases may be shipped to the customer by UPS. Ground service is typically one day locally and in contiguous states. Next day Air: $25.00 2nd Day Air: $15.00 Ground: $5.75 per box up to ten pounds. Nebraska Sporting Goods will notify the customer at the time of shipment by mailing or emailing a receipt. UPS tracking numbers are available if customers desire to track their orders.

CUSTOMER PICKUP OR DELIVERY Customers are welcome to pick up their orders at the store at 4304 South 84th Street, Omaha. You will be notified by email, phone, or U.S. Mail when your order is ready to be picked up. Certain league orders may be delivered to the coach, league official, or other responsible party when uniforms or group purchases are made. In these cases, the customer will be informed of the delivery or pickup option when his order is received. We recomend pick-up from our store when possible as it offers the opportunity to resolve any issues like shoe sizing right away.

SATISFACTION LINE Our intent is to satisfy all customers. In the event that a customer feels they have not been properly served, they may call our Customer Service Specialist (402-721-6040) and relate their experience for further assistance.

SALES TAXES: Nebraska and City sales tax will be charged on all orders delivered and or shipped to addresses in the State of Nebraska and Kansas.

PAYMENT METHODS: We accept MasterCard, Visa, AMX, and Discover. Personal checks on local banks and Money Orders are accepted by mail. Cash accepted for in-store pickup.

GUARANTEE: In general, under federal law, you will not be liable for more than $50 of fraudulent charges. In the unlikely event that you are subject to fraudulent charges, remember to first notify your credit card provider in accordance with its reporting rules and procedures. If, for whatever reason, you are held responsible for this amount, soccerzone.biz will cover the entire liability for you, up to $50, as long as the unauthorized use of your credit card resulted through no fault of your own from purchases made from soccerzone.biz while using our secure server.

Nebraska Sporting Goods • Nebraska Sports • Lou's Sporting Goods
Copyright 2008